Terms of Use
The rules for using the LEVELLER platform.
Effective date: September 20, 2026 — the day of publication. By continuing to use levellerhq.com you agree to these Terms. In the released LEVELLER mobile apps, acceptance is captured by tap-to-agree.
Key points
- LEVELLER is a technology platform, not the underlying Seller or service provider.
- Only authorized and lawful use is allowed.
- Production services activate only after explicit approval.
- These Terms are governed by the laws of the State of Ohio, and disputes are resolved by binding arbitration.
Using LEVELLER
You must be legally able to form this agreement, provide accurate information and use the platform only where lawful. Levels social features (posting, commenting, messaging, following) require you to be at least 13. Selling, driving and courier work require you to be at least 18 and to meet all legal eligibility, licensing, insurance and vehicle requirements for your market.
Money movement
Payments on LEVELLER are processed through licensed third-party payment providers under their own terms — charges, payouts and fees for orders, selling and work on the platform run through those providers. Leveller Technologies LLC holds no financial licences and does not intend to hold any; we are not a financial services company.
Transactions and fees
Displayed prices, taxes, fees and availability are controlled by server-side configuration and transaction-specific snapshots. A feature shown in testing is not a promise of production availability. Nothing in these Terms is tax advice.
Content on Levels
You retain ownership of the content you post. By posting, you grant LEVELLER a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display and distribute your content as necessary to operate and promote Levels. The exact wording of this license will be reviewed by legal counsel. Practical limits apply: videos are currently capped at 120 seconds, kept publicly available for 30 days, plus a 30-day owner grace period, after which they are removed. Share only lawful content you own or may publish.
Intellectual property
LEVELLER software, branding and original platform content remain protected. Users retain ownership of lawful content they submit while granting the limited rights needed to operate and display it. Never use the LEVELLER marks to suggest an endorsement, partnership or affiliation that doesn't exist.
Drivers, couriers and rides
Drivers and couriers operating through LEVELLER are independent workers, not employees of LEVELLER. Fares shown on this page are previews — estimates for illustration only. Live rides are booked and dispatched in the LEVELLER app; no ride is booked and no charge is made on this page.
Disclaimers and limits
The platform is provided "as is" and "as available," without warranties of any kind, express or implied. To the maximum extent permitted by law, Leveller Technologies LLC will not be liable for indirect, incidental, special, consequential or punitive damages, and our total liability is limited to the amount you paid us, if any. You agree to indemnify and hold harmless Leveller Technologies LLC from claims arising from your violation of these Terms or misuse of the platform. These standard provisions will be reviewed by legal counsel; nothing here excludes liability or consumer rights that cannot lawfully be excluded.
Governing law and disputes
These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules. Disputes will be resolved by binding arbitration; the exact arbitration provisions will be finalized by legal counsel.
Platform role and availability
LEVELLER operates a technology marketplace and coordination platform. Independent Sellers, Merchants, Drivers, Providers, suppliers and other participants perform the underlying goods and services. Features may be limited, controlled, staged, suspended or unavailable.
Account security and authority
Use accurate information, protect credentials and MFA, and act only for yourself or an organization you are authorized to represent. Access is permission-controlled and material actions are audited. To request deletion of your account and associated data, contact info@levellertechnologies.com — requests are fulfilled within 30 days.
Rules, evidence and enforcement
Keep accurate records, follow applicable law and category rules, and cooperate with evidence-based reviews. LEVELLER may restrict, suspend or terminate access to protect users, the platform or the public.
Disputes and responsibility
Available support, review and appeal processes do not make LEVELLER the seller, carrier, employer, insurer, medical provider, customs broker or guarantor. Rights that cannot lawfully be waived remain unaffected.
Changes to these Terms
We may update these Terms from time to time. Material changes will be announced with an in-app and website banner at least 30 days before they take effect, and the updated version will be posted here with a new effective date.
Assignment and miscellaneous
LEVELLER may assign these Terms in connection with a merger, acquisition or sale of assets. If any provision is found unenforceable, the remaining provisions continue in full force. These Terms are the entire agreement between you and LEVELLER regarding the platform.
Contact
Leveller Technologies LLC, 3423 Orchard Lake Dr, Columbus, OH 43219 — info@levellertechnologies.com and info@levellerhq.com (email only; no public phone number).